You've met Tom from Home Protection and Rachel from Cardholder Services, but there are even more robocallers running around out there, fleecing people without a care in the world.
I've just received another automated message. This one is a female voice who neglects to introduce herself and instead says "This is your second and final notice" and talks about lowering monthly credit card rates. Like all the other robocallers, these people are breaking the law and you should absolutely not respond to them. They will not help you, they will scam you.
I've also noticed that despite getting this same call many times, it's always my "second and final notice". There was never a first notice, and the "final" notices will keep repeating forevermore.
So, just another important reminder: Do not EVER believe a robocall that is trying to offer a service or product. There are much safer ways to purchase goods and services than over the phone (or through email, for that matter - I suppose I'll write a post about the Nigerian banker at some point).
Here's a newspaper article about a similar robocall dealing with extending warranties on cars:
http://news.google.com/newspapers?nid=861&dat=20090511&id=7nxdAAAAIBAJ&sjid=VFwNAAAAIBAJ&pg=6296,1912987
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